McDonald's

When you order a vanilla milkshake and you get one with a coffee flavor, the review is bound to be less positive!

The cleanest McDonald's I've ever seen; even the restrooms were spotless. I arrived at lunchtime during the lunch rush, yet the service was very fast and the server was very friendly. Congratulations to the team, keep up the good work!

Excellent service, the staff are great, I highly recommend them.

I received a very warm welcome and the room was clean. The staff were pleasant. I would definitely return.

The best McDonald's I've ever been to! It's beautiful, clean, the food is perfect, and we only waited 10 minutes, which I think is the perfect amount of time!

Sandwiches were falling apart. Nuggets were dry. Coke was flat and warm. In short, I'm a regular at this McDonald's, but this was a disaster.

We came to eat as a family and ordered a Maxi Best Of meal to take advantage of the current offer: "buy one Maxi meal, get one McFlurry free." Unfortunately, we didn't check the box, which wasn't offered to us when we placed the order. The manager absolutely refused to acknowledge our mistake and refused to give us the ice cream. This is frankly outrageous and completely unprofessional. Their customer service is appalling. If you're hoping for a gesture of goodwill or a decent welcome if there's a problem, look elsewhere!

Terrible Drive-Thru Service I went through the drive-thru and, when I went to collect my order, the employee asked me if I wanted the receipt. I said yes, and he even advised me to keep it because, apparently, order errors are frequent these days. Unsurprisingly, a sandwich was missing from my bag. So I parked and went into the restaurant with my receipt to simply point out the omission. Instead of acknowledging the mistake and correcting it, the staff immediately questioned my word, asking me where I was sitting even though I had just explained that I had gone through the drive-thru. I was then asked to go back and get the entire bag from my car to check its contents. I felt particularly humiliated in front of the other customers, as if I were trying to fraudulently obtain an €8 sandwich. The tone used and the attitude of some staff members were extremely arrogant. After returning the entire order, I still had to wait for the sandwich to be prepared. I can perfectly understand that mistakes happen. However, I cannot accept that a customer is treated with suspicion, contempt, and arrogance. At 53, having to prove to everyone that I'm not lying for a simple sandwich is unacceptable. Training in customer service, listening, and respect is clearly necessary.

A manager who refuses to acknowledge being beholden to a brand and who doesn't take responsibility when the brand's tools (app) malfunctions shows a complete lack of business acumen; it's appalling coming from someone in charge.

Brought a delicious strawberry and whipped cream milkshake and cola to the Airbnb.

Clean and fast service